Cancellation Policy

At JetStayGo, we partner with over 40 trusted travel websites to provide you with the best deals on hotels, flights, and transfers. Since we act as an intermediary between you and our partner platforms, all cancellations are subject to the terms and conditions of the partner website where your booking is finalized.

1. Third-Party Partner Policies

Each hotel, airline, or transfer service provider may have different cancellation policies, fees, and deadlines.
When you make a booking through JetStayGo, you will be directed to a partner site where your booking is confirmed. Their specific cancellation terms will apply.
We recommend reviewing the cancellation and refund policies of the partner website carefully before completing your booking.

2. Non-Refundable Bookings

Some bookings, such as discounted hotel rates, flight deals, or transfer services, may be non-refundable or subject to cancellation fees.
If you select a non-refundable option, you will not be eligible for a refund in case of cancellation.

3. Changes and Modifications

Any changes to your booking (e.g., dates, guest names, flight times) must be made directly with the partner website.
JetStayGo cannot modify or alter bookings on your behalf.

4. JetStayGo Responsibility

JetStayGo is not responsible for cancellation fees, booking errors, or refund disputes between you and third-party providers.
We will assist by guiding you to the correct partner contact details, but all cancellation requests must be handled through the original booking partner.

5. Travel Insurance

We strongly recommend purchasing travel insurance to cover unexpected changes, cancellations, or emergencies.

6. Contact Us

For any questions regarding cancellations or to request partner contact information, please reach out to us at [email protected].